> For the complete documentation index, see [llms.txt](https://talktosolomon.gitbook.io/solomon/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://talktosolomon.gitbook.io/solomon/support/contact-us.md).

# Contact Us

We're a small team and we read everything that reaches us. Whether you have a question, a problem, a data request, or feedback - write to us and we'll reply.

## Email <a href="#h_contact_email" id="h_contact_email"></a>

<support@talktosolomon.com>

## Response times <a href="#h_contact_times" id="h_contact_times"></a>

| **Type of query**             | **Target response time** |
| ----------------------------- | ------------------------ |
| General support               | 2 working days           |
| Bug reports                   | 2 working days           |
| Data requests (SAR, deletion) | 30 days                  |
| Professional enquiries        | 5 working days           |

## If you need help right now <a href="#h_contact_now" id="h_contact_now"></a>

* Samaritans: 116 123 - free, 24 hours
* Emergency services: 999

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