> For the complete documentation index, see [llms.txt](https://talktosolomon.gitbook.io/solomon/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://talktosolomon.gitbook.io/solomon/plans-billing/crisis-and-self-harm.md).

# Crisis & Self-harm

{% hint style="danger" %}
If you are in crisis right now, please contact the Samaritans on 116 123 - free, 24 hours, every day. In an emergency, call 999 or you regional equivalent.
{% endhint %}

## How Sol responds to crisis <a href="#h_crisis_how" id="h_crisis_how"></a>

Sol will not minimise a safety signal. He will not move past it to keep the conversation comfortable.

If you mention thoughts of self-harm or suicide, Sol responds directly and warmly - without alarm, and without hesitation. He gives you crisis support information immediately and clearly. He does not bury it in a paragraph.

## Getting help right now <a href="#h_crisis_help" id="h_crisis_help"></a>

| **Service**        | **Contact**         | **Available**            |
| ------------------ | ------------------- | ------------------------ |
| Samaritans         | 116 123             | 24 hours, every day      |
| Samaritans (email) | <jo@samaritans.org> | Response within 24 hours |
| NHS 111            | 111                 | 24 hours, every day      |
| Emergency services | 999                 | 24 hours, every day      |
| Shout (text)       | Text SHOUT to 85258 | 24 hours, every day      |

## If you're not in crisis but you're struggling <a href="#h_crisis_struggling" id="h_crisis_struggling"></a>

Sol is well-suited to hard nights that aren't emergencies - the moments when you're white-knuckling it, when the urge is strong, when you just need to talk it through with someone who gets it. Just open the app and tell him where you are.